Vendor Portals

one call care care management vendor portal

by Melvina Mitchell Published 1 year ago Updated 10 months ago

Why join optimal care's one call network?

Join our One Call Network of quality providers. Providers can manage claims information quickly and easily online; simplifying the process through a secure online portal. New User? Register Login to Optimal Care's vendor portal to easily manage Order Fulfillment and Payment. New User? Register

What is one call care management?

One Call Care Management (“One Call”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.

Why choose one call?

We are moving people through their care journeys better than ever before, providing exceptional, predictive, and responsive care coordination. As a leader in the workers’ compensation industry and ancillary services for Medicare and Medicaid, One Call has an unwavering commitment to getting people the care they need when they need it.

What is Oneone call?

One Call is a growing healthcare network management company and the nation’s leading provider of specialized solutions to the workers’ compensation industry. Toggle navigation +1 (866) 697-2680


Our Solutions

From physical therapy and diagnostics to medical equipment, home healthcare, transportation and dental, we offer a complete suite of innovative products and services with a focus on injured workers' needs across the continuum of care.

On the Long Road to Recovery from COVID-19, Physical Therapy Is Key to Return to Work for Millions

A growing body of studies shows physical therapy plays a significant role in addressing long-term COVID-19 symptoms. COVID-19 continues to be uncharted, complex territory. Some people who contract the virus – the “long haulers” – experience lingering symptoms long after a COVID-19 test reads negative. Many companies with wo...

We are Helping Send Kids to College!

At One Call, we are committed to strong community partnerships. We believe in giving back and our employees demonstrate this through a variety of charitable activities.

Where is One Call Care Management?

If you believe that One Call has not adhered to this Statement, please contact One Call at: HIPAA Privacy Officer. One Call Care Management. 841 Prudential Drive, Suite 900. Jacksonville, Florida 32207. Phone: (904) 646-0199. We will use commercially reasonable efforts to promptly determine and remedy the problem.

What is one call?

One Call collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. One Call also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

How does one call work?

One Call secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Why does One Call update their privacy statement?

One Call will occasionally update this Statement of Privacy to reflect company and customer feedback. One Call encourages you to periodically review this Statement to be informed of how One Call is protecting your information.

Does One Call read private communications?

Note: One Call does not read any of your private online communications. One Call encourages you to review the privacy statements of Web sites you choose to link to from One Call to that you can understand how those Web sites collect, use and share your information. One Call is not responsible for the privacy statements or other content on Web ...

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