
Ordering Information
Ordering is simple and easy. You can order 24/7 on our website at www.ojcommerce.com or by calling us at 954-519-2555 , Monday-Friday 9AM-6PM EST
Order Confirmation
Once your order is placed, we will automatically send you an email to confirm the receipt of your order.
Tracking your Order
We will send you an email confirmation once your order ships. This email will include order number, items shipped, shipping address, etc.
Checking Your Order Status
You can check the status of your order 24/7 by logging into the My Account section or by calling us at , Monday-Friday 9AM-6PM EST.
Fast Service
We process orders the same day they are received and generally ship on the same or next business day. We currently do not offer express delivery. To ensure rapid processing of your order, be sure to complete all necessary information on the Order Form.
Easy Payment Terms
We accept VISA, MasterCard, American Express, Discover, PayPal and Google checkout. Please note that any purchases from OJCommerce.com will billed on your credit card statement under our parent company name OJCOMMERCE and will appear on your statement listed as PAYPAL *OJCOMMERCE.
Do you accept Insurance or Medicare?
Currently, we are unable to file the insurance claims for you. That is not to say that you can't get reimbursed. We do e-mail the order receipt to every customer once the order is placed online. From there, you can use this invoice to submit it to your insurance provider for reimbursement.
Customer Complaints
Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews
Local BBB
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